Los Angeles Times
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon-Existent Customer Service
- Worldwide and local news
- Extremely poor customer service
Preferred solution: A demonstration of improved Customer Service. A reliable phone connection to their representatives. Representatives whose accents are NOT so foreign that they can be easily understood.
User's recommendation: Subscribe to another paper that values your patronage; they don't.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissed home Deliveries
Preferred solution: Deliver product or service ordered
Noodelivery
Preferred solution: Deliver product or service ordered
User's recommendation: Delivery sucks sometimes
Missing Paper deliveries for 8 consecutive weeks
- Paper never delivered
- Extremely poor customer service
- Poor delivery
User's recommendation: No a thank you
Customer Service
User's recommendation: Customer Service Respect is Important: LA Times Missing Decent Customer Service
Not interested in the paper
Preferred solution: Full refund
I'm trying to find an old news article in the Archives
Preferred solution: I am just trying to find an old article in the newspaper.
Can’t get through to cancel my cousin’s paper. Continually goes to busy signal. I’m from Florida and am trying to help my Lis Angelou’s cousin cancel his subscription. Paper piling up outside his bul
User's recommendation: Call the number I gave
Delayed newspaper delivery & phone number for customer service didn’t connect.
Is there a phone # to call that does not disconnect after being on hold for 38 minutes
No paper delivered
User's recommendation: answer the phone when people need help
Fraudulent charges to my bank account.
User's recommendation: Don't subscribe!
Meghan and Harry
Preferred solution: Solution....stop printing laundry about Meghan and Harry...
How to pay subscription bill
- Excellent newspaper writing
Preferred solution: Let the company propose a solution
User's recommendation: Tell us to pay bill easily
No delivery
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