New Reviewer

Your phone number is no longer in service.

You have no customer service phone number. This is an example of your lack of desire to meet customer needs. I can't access my on line news paper. You have BLOCKED ME with your add.
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ID
#3188897 Review #3188897 is a subjective opinion of poster.
Location
Incline Village, Nevada
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Opinion Ep Ed

Just read your Opinion Op Ed by Gen. Andrew Bacevich. Made my anxiety and blood pressure go through the roof. What a *** whitewash for Gen. Milley. Bacevich made it look like Milley was some kind of a hero taking action against President Trump because he believed Crazy Nancy Pelosi and Crazy Chuck Schumer saying that Trump has gone off the rails and that he was Crazy, Crazy he's gone Crazy. Talk about the pot calling the kettle black. Bacevich ought to be ashamed of himself and stop any government pension he may be getting because he truly hates this country, and is in the back pocket of WOKE, and CRITICAL RACE THEORY, lousy bastard. Shame, Shame, Shame on him. And Shame, Shame, Shame on you for printing this *** piece of shit. I assume that, you who is reading this, just by the fact, that you work for the L. A. Slim that you are a *** left wing communist *** determinant to turn my beloved USA into a communistic USSA (United Socialist State of America). However, I do believe that pursuant to the stupidity of the American people you left wing activist bastards will prevail in the '22 and '24 elections. Just look at what happened to Bill Clinton, the bigger the scandal the higher his approval rating went. Electing him twice. Stupid American people. PLEASE, I beg you, reply via 570-342-****, if you have the balls. Ron Galella, 144 S. Merrifield Ave., Scranton, PA 18504 P.S. Stay in your CA, cesspool of America and stew, don't bring your left wing *** north.
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ID
#2877502 Review #2877502 is a subjective opinion of poster.
Cons
  • Stinks
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Missing a hard-copy newspaper I was promised by delivery, through your customer service department.

To date, I have not received the hard-copy LA Times newspaper dated Saturday, September 18th, 2021. I want the replacement paper. I started calling about it from Saturday morning, 9/18. I have telephoned approximately 6 times abut this issue. Each time I called, I was promised that I would receive the paper in the afternoon of that particular day...but I still did not receive the Saturday paper. And, each time I called, that never happened! Each agent with whom I spoke PROMISED I would receive the mentioned issue in the afternoon. When the afternoon came, I called again and left another message. Still, the paper never came. An agent I called said she would make sure the missing paper would come along with the Sunday paper. Well, it didn't...I never received the Saturday paper. And, I called on Sunday. I was promised the paper would be delivered by the afternoon. It never came. I called on Monday. Your service promised the paper would come by the afternoon, same thing for Tuesday, and Wednesday. Every time I call, a different person answers the telephone. NOBODY IS HELD ACCOUNTABLE, it seems.. I spoke with customer service agents KEN, ARENE and SOPHIA. It seems no one tells the truth here about delivery It seems nobody will coordinate the delivery of the paper or communicate to the appropriate person. Why are the customer service agents working, not telling the truth about the delivery and not meeting the customer's needs. Please respond. And, please do not tell me that the online version is available. I ask for and pay for the "hard copy" newspaper because that is what I want. And, supposedly you have the papers available for delivery each day. Please get the September 18th newspaper from storage or wherever it is, and send it to me. JAY SARUP
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ID
#2900272 Review #2900272 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Change of name on account

My husband has been deceased for over four years. I have paid the bill in my name since then. Our home has been subscribing since 1990. I want the bill in MY NAME. Please check the account. I have paid in my name. Why cant the bill be in MY NAME? I have tried before to no avail. Why can you not put it in my name? After thirty years atthe same address? What is the problem? Please help me! Please! How many times do I need to ask? Do I need to call? Again?
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ID
#3046463 Review #3046463 is a subjective opinion of poster.
Location
Fontana, California

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Verified Reviewer
New Reviewer

Electronic edition

I have checked my spam and junk folders. I have added LA Times to my contact list. I still have not received the electronic edition for four days. Charles Hammer 310-874-****
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ID
#2991549 Review #2991549 is a subjective opinion of poster.

2 billing entries in one month

I have tried many times without success to telephone you about this. There is never a reply. Call me at 310 945 ****
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ID
#3089264 Review #3089264 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

No newspaper today

No newspaper today . throw paper higher up driveway to avoid theft. Please send a newspaper for today.

User's recommendation: Demand paper thrown higher up driveway.

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ID
#3022367 Review #3022367 is a subjective opinion of poster.
Location
El Segundo, California
Loss
$2
Preferred solution
Deliver product or service ordered

Double billing

I never got to speak to a real person and I never had my issue resolved. And I find your title of pissed consumer to be tasteless.
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ID
#3069990 Review #3069990 is a subjective opinion of poster.
Location
Playa Vista, California
New Reviewer

Wet newspaper

My paper was thrown in the gutter and got soaked. the phone number listed rings once and then goes to a busy signal. I want a dry paper. Shouldn't it read reason for review instead of reason of my review.? It makes no sense.
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ID
#2863910 Review #2863910 is a subjective opinion of poster.
Location
Thousand Oaks, California
Preferred solution
Deliver product or service ordered

Failed my delievry I called them spoke they said it would come today. Now it is almost 2 pm. NO PAPER still & I can NOT reach them on the phone .CLOSED SO you tell me

failed no paper today called they said it would be here .well almost 2 pm I can't even get them on the Phone &;;;;;;;;; I pay for this. Really ? So who's the stupid. I have been with u for 30 years &; ; This is what I get No wonder your business sucks. I will only go down hill from here
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ID
#2909680 Review #2909680 is a subjective opinion of poster.
Location
Glendora, California

Response to P/C.com