Misdelivered paper

I got a hold of the L.A. Times and explained they're delivering the Sunday paper to the wrong address. They read me the name of the supposed customer and I said no one here by that name. They wrote to the carrier and said cancel the order. We'll see what happens next Sunday.
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ID
#4355027 Review #4355027 is a subjective opinion of poster.
Location
Ashburn, Virginia

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New Reviewer

No delivery and no customer service

In the last 7 days I have received 2 papers, including no paper delivered for the past 3 days. Each time delivery is missed I call, but that has had no effect. I have repeatedly asked to speak to someone local, as their call center seems to be in the Philippines, and some operators are very difficult to understand. I have never received a replacement paper, and I now wonder if our neighborhood has lost our deliverydo not subscribe. service.
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ID
#4324670 Review #4324670 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Daily reporting of local news
Cons
  • Horrible customer service
Loss
$10
Preferred solution
Deliver product or service ordered

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New Reviewer

Front page story

No one answered. They never do. They act like they don't know how to pick up a phone unless you pay.

User's recommendation: Go to the building and walk in.

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ID
#4314735 Review #4314735 is a subjective opinion of poster.
Preferred solution
I need a story printed.
New Reviewer

LATIMES has regressed & customer service & delivery are particularly bad.

Besides the general decline of the paper, their delivery & consumer service has especially declined of late. Papers are often delivered late. Sunday it wasn't delivered at all. I've called numerous times sunday & monday, told it would be delivered (I still want to read it), but instead they delivered 2 copies of monday's paper. I called again, was told I might or might not get it. I asked for the contact info for whoever was/is in charge of delivery but they refused to give it to me. Delivery has been especially terrible lately & the phone system says they're short of delivery people. - Pete Kossoris User's recommendation: don't count on getting your paper every day, much less on time
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ID
#4045966 Review #4045966 is a subjective opinion of poster.
Location
Thousand Oaks, California
New Reviewer

A story

Los Angeles Times - A story
Los Angeles Times - A story
Los Angeles Times - A story
Los Angeles Times - A story
Los Angeles Times - A story
Es una hermosa historia es un niño de 29 años que nada mas lo hace feliz que leer su periódico yo siempre le regalo dinero para q lo compré sus padres les da pena porque el es feliz cuando me mira si su mamá se lo compra una vez por semana pero si yo ID doy dinero lo puede comprar mas Si lo miraran vieran lo feliz que es y lo habré como si fuera el mejor tesoro que pudiera tener usted en dirán Waoo esto es no importare pero lo es Yo tengo COVID gracias a Dios me siento mejor pero sentí que me moría y pensé waooo le pedimos tanto a la vida y artúrito solo pide ese periódico llámeme por favor 661709**** my name is Adriana Caceres
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ID
#3772630 Review #3772630 is a subjective opinion of poster.
Location
Delano, California

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Requested paper when not delivered