Unclaimed
Los Angeles Times
5K
CLAIMED LOSSES
69
TOTAL REVIEWS
6.8K
PAGE VIEWS
1
ISSUE RESOLVED
Los Angeles Times Reviews
Misdelivered paper
I got a hold of the L.A. Times and explained they're delivering the Sunday paper to the wrong address. They read me the name of the supposed customer and I said no one here by that name. They wrote to the carrier and said cancel the order. We'll see what happens next Sunday.
ID
Location
Ashburn, Virginia
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Verified Reviewer New ReviewerNo delivery and no customer service
In the last 7 days I have received 2 papers, including no paper delivered for the past 3 days. Each time delivery is missed I call, but that has had no effect. I have repeatedly asked to speak to someone local, as their call center seems to be in the Philippines, and some operators are very difficult to understand. I have never received a replacement paper, and I now wonder if our neighborhood has lost our deliverydo not subscribe. service.
ID
Location
Los Angeles, California
Pros
- Daily reporting of local news
Cons
- Horrible customer service
Loss
$10
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFront page story
No one answered. They never do. They act like they don't know how to pick up a phone unless you pay.
User's recommendation: Go to the building and walk in.
ID
Preferred solution
I need a story printed.
New Reviewer
LATIMES has regressed & customer service & delivery are particularly bad.
Besides the general decline of the paper, their delivery & consumer service has especially declined of late. Papers are often delivered late. Sunday it wasn't delivered at all. I've called numerous times sunday & monday, told it would be delivered (I still want to read it), but instead they delivered 2 copies of monday's paper. I called again, was told I might or might not get it. I asked for the contact info for whoever was/is in charge of delivery but they refused to give it to me. Delivery has been especially terrible lately & the phone system says they're short of delivery people. - Pete Kossoris User's recommendation: don't count on getting your paper every day, much less on time
ID
Location
Thousand Oaks, California
New Reviewer
A story
Es una hermosa historia es un niño de 29 años que nada mas lo hace feliz que leer su periódico yo siempre le regalo dinero para q lo compré sus padres les da pena porque el es feliz cuando me mira si su mamá se lo compra una vez por semana pero si yo ID doy dinero lo puede comprar mas Si lo miraran vieran lo feliz que es y lo habré como si fuera el mejor tesoro que pudiera tener usted en dirán Waoo esto es no importare pero lo es Yo tengo COVID gracias a Dios me siento mejor pero sentí que me moría y pensé waooo le pedimos tanto a la vida y artúrito solo pide ese periódico llámeme por favor 661709**** my name is Adriana Caceres
ID
Location
Delano, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer